We send thousands of parcels worldwide, each one personalised to suit your needs and we offer a wide selection of services and rates. Our quoted delivery timescales are aimed from the day of dispatch and may be subject to customs delays.
Please note - as we do not open weekends or any UK Bank Holidays including Good Friday, any orders placed on a Friday or before the start of a Bank Holiday will be shopped for the next working day.
Here is an overview of the services we offer here at Britsuperstore. We have no minimum or maximum order amount.
Parcel Force International
This is the service we recommend and is cheaper than over-the-counter prices at the Post Office. This air service aims to deliver within 2 to 10 working days after dispatch depending on location (subject to potential customs delays). All parcels must be signed for and a tracking number will be e-mailed to you. The cost depends on the total weight and destination of the goods. Postage rates become more economical the more you order.
BPost Landmark Service
Is an Economy service and is offered Worldwide. The service offers tracking and your parcel will need to be signed for on delivery. Being an economy service, delivery times are slower than the other services we offer (subject to potential customs delays) and the tracking is not always up to date. We estimate a delivery date of around 20-25 working days but this depends on any customs/Brexit delays. The cost depends on the size and weight of the parcel and the price can be very economical for some Countries.
***At this present moment we are seeing customs delays and parcels are moving a little slower than the working days we estimate***
Is an air service. This service aims to deliver your parcel within 1 to 6 working days from dispatch (subject to potential customs delays). All parcels must be signed for and a tracking number will be e-mailed to you. The cost depends on the total weight of your goods and destination country. Unfortunately, we are unable to offer this service to PO Boxes. All parcels must be signed for and a tracking number will be e-mailed to you.
Air Mail - No Tracking
This service aims to deliver your parcel within 20-30 working days from dispatch (subject to potential customs delays). All parcels are not trackable and so we are unable to assist in the rare event your parcel is not delivered. We are unable to offer any refunds for orders if this service is selected.
Orders to the UK
Orders to UK addresses have a number of options. We offer Parcelforce 24 and 48-hour service plus DHL Express, both of which are next working day services. These services are actioned upon dispatch and not when orders are originally placed as we are personal shoppers and need to obtain items first and foremost. Please do keep this in mind when ordering as items may take a few extra days to obtain.
Change of Courier
We may, at our discretion, send your order with an alternative courier which could alter the estimated delivery timescale. We may do this due to remote delivery locations, industrial dispute disruptions or any other reason.
Increased security measures have resulted in couriers limiting quantities of liquids on aeroplanes. As a result, we may, at our discretion, substitute smaller containers of fluids destined for certain destinations, or we may decline an order and refund your money if no suitable alternative exists. Parcelforce only allow up to 5 Litres of liquid sent overseas. Please do keep this in mind when ordering and choosing your delivery service.
Customs and Import
Duties/VAT fees may be applicable to all parcels and it is up to you as the customer to check any restrictions or charges (including quarantine fees) that are applicable in your country before ordering as we will not be held responsible for these charges. Here at Britsuperstore, we have many years of experience in packing parcels that are shipped safely all around the world. You will see when you order from us that depending on the destination of the order, there are a number of shipping rates and delivery times to choose from. The delivery times are, unless stated, estimates in working days and apply from the day of posting and could be subject to customs delays. There may be restrictions or duties involved with your goods, and as the customer it is your responsibility to check this as well as your tracking information showing any delivery or customs updates, as any charges incurred for this will be at your cost. Please refer to your local import authority for further information. At our discretion, we may opt to send your order with an alternative courier which could alter the estimated delivery timescale. This may happen due to remote delivery locations, industrial dispute disruptions, or other reasons.
Please Note: If your items are returned to us, held/rejected by Customs or you refuse the parcel due to any extra charges, we are unable to offer any refunds for contents or shipping.
If your goods are returned to us by your selected courier and an attempted delivery has been made (as shown on the courier's website), then we will contact you via e-mail to arrange redelivery, you will be recharged for the shipping costs incurred for the parcel sent back to us and for it to be resent back out to you.